1 mins
Winge BINGE
ON THE MOVE
Marketing mobile services
BOOT CAMP
Training courses
nyone making a living by being a mobile nail tech will know that it’s imperative to get the word out there – and it’s up to you to make sure it happens. As our Ask the Experts article points out, word of mouth is absolutely key in this regard, so get your clients talking about you. Other useful things to do are to make sure you are on booking sites and to set up a website and launch a social media campaign.
In this issue of NailFile, we include an article about how to deal with complaining clients. This is a dynamic that no salon or nail tech will ever be free from, no matter how excellent their service. There will always be those clients who complain. Sometimes the complaints are valid, other times not. You can read about the suggestions made by leading beauty professionals on exactly how to deal with complaints.
On-going training in the nail industry is a necessity, as technologies and techniques are always changing. And, for nail techs wanting to take on a new brand, conversion courses are a must. This issue of NailFile has a focus on the training courses offered by some leading professional brands.
Joanna Sterkowicz Editor